The Heritage Group (The "Group") is committed to protecting your personal information when you use our services and website. This Privacy Statement relates to our use of any personal information you provide through this website.

In order to provide you with the best experience, we are sometimes required to collect information about you. The Group is committed to safeguarding your personal information.

Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection (Bailiwick of Guernsey) Law, 2001.

What information will The Heritage Group collect about me?

By entering your details in the fields requested, you enable the Heritage Group to provide you with the services you selected.

The Group also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software (Google Analytics, Awstats) to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

How will The Heritage Group use the information they collect about me?

  • To contact you about a submission you have made to the website, including any content you provide
  • To personalise the way we present content to you
  • To analyse and improve the services offered on heritage.co.gg

When will The Heritage Group contact me?

  • In relation to any service you have signed up for
  • Where you have opted to receive further correspondence
  • In relation to a contribution you have made on to heritage.co.gg

 

You may opt-out of receiving marketing material and other information from us at any time.

Will The Heritage Group share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

The Heritage Group does not sell or otherwise transfer any personal data to commercial companies or other organisations, with the exception of web statistics (see below) which is hosted and managed by a third party company (Google, Inc). We collect this information to help us understand how the website is used in order to maintain and improve it and to deal with your requests such as managing your account(s) and providing you with information about products and services.

Cookies, web statistics and third party monitoring

The Group maintains continuous logs of its web server activity. These log files include the details of website users’ IP address, browser type and page last visited etc. The log files are used to analyse how the website is being used by visitors and may be kept in an anonymised form for historical records.

The Group website uses hosted web analytics software. This hosted service is provided and managed by a third party company (Google, Inc). The service ‘Google Analytics’ uses ‘cookies’ (a text file sent to users’ computers as they browse our website) to help analyse how users navigate our website. The information generated by the cookie regarding our website (including IP addresses) will be anonymised and transmitted to and stored by Google, Inc. on servers that may be hosted in the United States. Google, Inc. will use this information for the purpose of evaluating use of our website, compiling reports on website activity for website operators and providing other related services to The Heritage Group.

Google, Inc. may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google, Inc’s. behalf. Google, Inc. will not associate your IP address with any other data held by Google, Inc. You may decline the use of cookies by configuring your web browser to do so, but it may affect your user experience. By using this website, you consent to the processing of data about you by Google, Inc. in the manner and for the purposes set out above.

Offensive or inappropriate content on The Group website

If you post or send offensive, inappropriate or objectionable content or otherwise engage in any disruptive behaviour on this website,The Group may use your personal information to stop such behaviour.

Where The Heritage Group reasonably believes that you are or may be in breach of any of the laws of Guernsey (e.g. because content you have posted may be defamatory), we may use your personal information to inform relevant third parties such as your employer, school email/Internet provider or law enforcement agencies about the content and your behaviour.

Whenever you provide such information we are legally obliged to use your information in line with all laws concerning the protection of personal information including the Data Protection (Bailiwick of Guernsey) Law, 2001. ("DP Law")

What information will The Group collect about me?

By entering your details in the fields requested, you enable The Group to provide you with the services you selected.

The Group also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software (Google Analytics, Awstats) to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

How will The Group use the information they collect about me?

  • To contact you about a submission you have made to the website, including any content you provide
  • To personalise the way we present content to you
  • To analyse and improve the services offered on this website

When will The Group contact me?

  • In relation to any service you have signed up for
  • Where you have opted to receive further correspondence
  • In relation to a contribution you have made on this website

Will The Group share my personal information with anyone else?

We will keep your information confidential except where disclosure is required or permitted by law (for example to governement bodies and law enforcement agencies).

How long will The Group keep my personal information?

We will hold your personal information on our systems for as long as is necessary for the relevant service. Where you contribute to this website, The Group will generally only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted.

Can I find out what personal information The Heritage Group holds about me?

Under the DP Law you have the right to request a copy of the personal information The Group holds about you and to have any inaccuracies corrected. We charge £10 for information requests and will be required and we will require you to verify your identity by requesting photographic ID and a utility bill. We will use reasonable efforts to supply, correct or delete personal information held about you on our files.

Changes to The Group Privacy Policy

This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to any this website.

Contacting The Group

Please note that telephone calls, including mobile communications, may be recorded.

Tel: +44 (0) 1481 716000
Email: info@heritage.co.gg 

The Heritage Group Ltd
PO Box 225
Heritage Hall
Le Marchant Street
St Peter Port
Guernsey
GY1 4HY

 

© 2016 Heritage Group Limited. 

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